Frequently asked questions: We have the answers.

TED has internal memory that stores the following amount of data (it does not require connection to a computer):

Second data = 60 minutes
Minute data = 48 hours
Hour data      = 90 days
Day data        =  2 years
Year data       = 10 years

Yes!    All data is exportable through Footprints Software at any time. The data will export to a CSV (Excel) file. You may export data as often as you'd like.

Yes!   There are several ways to do so. The most simple would be our new, free cloud service called TED Commander. We also have several 3rd Party Apps that you may be interested in as well.

Yes!    We do have a TED solution that will work in most countries worldwide.   If our webstore is unable to process your order, please send an inquiry to support3@theenergydetective. com and we'll be happy to assist.

Yes.    TED is certified to UL Standards in the US and Canada, as well as CE certification worldwide.

All TED systems measure true RMS Voltage and Power Factor - increasing the accuracy of the system. TED is calibrated at the factory to be accurate to within 2%, however, you will find that TED is generally closer to 1%.

Absolutely!   There are two ways to monitor an individual device/appliance.

TED Spyder – Using the new TED Spyder, monitor 8 individual circuits (in addition to the entire load of the home/business). A TED system can accommodate up to 4 Spyders (32 individual circuits).    Each leg of the Spyder is logged independently.   See more details of the TED Spyder under the PRODUCTS tab above.

Use the optional wireless Display – Using the handheld Display, instantly see how much an individual device/appliance uses when it is turned off/on or whether it is plugged/unplugged.


In most instances, TED-data is accessible on a LAN (local area network) via a router connection, so no one outside the home/business can view the data.    If you choose to view data remotely, the TED system can easily be password-protected for remote viewing.  The data-transmission is encrypted.   The data will not be viewable by anyone without your security credentials.

There are no subscription fees to receive energy-alerts (nearing a budget, exceeding Demand, rate change, etc).    TED Advisor is a great, free TED-tool to automatically send you Text Messages and/or email alerts at user-defined parameters.